Front Desk Receptionist - Customer Service & Administrative Support

Join Star Digital Marketing Solutions Inc. as a Front Desk Receptionist in beautiful Bali and become the welcoming face of our dynamic organization. In this pivotal role, you will ensure seamless front desk operations while delivering exceptional customer service and providing administrative support to our team. With a focus on creating a warm and inviting atmosphere, you will be the first point of contact for our clients, visitors, and employees, setting the tone for their experience with us.

At Star Digital Marketing Solutions Inc., we are a cutting-edge digital marketing agency dedicated to helping businesses thrive in the online world. Our mission is to deliver innovative and effective marketing solutions that drive growth and success. As a Front Desk Receptionist, you will play a crucial role in supporting our team's mission by maintaining a professional and organized front desk, managing appointments, and ensuring smooth communication between our clients and our internal teams.

In this role, you will be responsible for handling incoming calls, emails, and in-person inquiries, providing information, and directing calls to the appropriate departments. You will also be responsible for maintaining our office supplies inventory, ordering and receiving office supplies, and ensuring that our office is clean and tidy. Additionally, you will be responsible for managing our guest book, tracking visitor sign-ins and sign-outs, and ensuring that our office security protocols are followed.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to clients, visitors, and employees by greeting them warmly and professionally.
• Handle incoming calls, emails, and in-person inquiries, providing information, and directing calls to the appropriate departments.
• Maintain a professional and organized front desk, including managing appointments, scheduling meetings, and coordinating with our team.
• Manage our office supplies inventory, ordering and receiving office supplies, and ensuring that our office is well-stocked and organized.
• Maintain our guest book, tracking visitor sign-ins and sign-outs, and ensuring that our office security protocols are followed.
• Assist with administrative tasks, such as data entry, filing, and organizing documents.
• Support our team by providing assistance with various projects and tasks as needed.
• Promote a positive and welcoming atmosphere in our office, fostering a sense of community and collaboration among our team members.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a front desk, receptionist, or customer service role.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to manage time and resources effectively.
• Proficiency in using office software, such as Microsoft Office Suite, Google Workspace, or similar.
• Familiarity with basic office equipment, such as printers, scanners, and copiers.
• Ability to work well in a team environment, with a positive attitude and a willingness to learn and grow.
• Fluent in both English and Indonesian, with excellent written and verbal communication skills.
• Ability to work in a fast-paced environment, with a flexible and adaptable attitude.

🛠️ Keahlian

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